The EuRA Quality Seal

Downloads

For a copy of the "Guide to the EuRA Quality Seal" click here. 
This is a large file, please allow a few seconds for it to download.

A webinar recording of the updates to the Quality Standard for 2010 is available for anyone undergoing recertification.  For a recording, please contact us.

For anyone thinking of undertaking the EuRA Quality Seal we have a series of three two hour webinar recordings, presented by our Project Manager, Martina Scharwey.  For the recordings, please contact us. 

There is no charge for either set of training webinar recordings.

For a list of EuRA Members who hold the Quality Seal, click here.

For a list of answers to frequently asked questions, click here.

A World First

The EuRA Quality Seal is the world’s first accreditation programme for relocation providers and is open to all Full and Worldwide EuRA Members.

This pioneering initiative provides a straight forward, cost effective external audit to reflect our members' excellence in providing relocation services.  Based on an ISO 9001 process management model, the EuRA Quality Seal specifies the processes and KPI's that reflect the very highest standards in relocation services.

For full details of the programme, click here.

This programme has been designed by EuRA members for EuRA members. Over the past months we have worked with a group of members representing all aspects of our industry from multi-national management companies to local, bespoke destination service providers to establish Best Practice benchmarks in service delivery, which have become the Methodolgy behind the programme.  We have also worked to develop the audit process with our excellent accreditation partner, DQS, who have implemented a streamlined international audit standard to focus both on excellence in service provision and on process management.

DQS have auditors across the globe who are trained in the specifics of the EuRA Quality Seal audit system.  Although the programme sets clear benchmarks in service provision and process management, DQS are highly skilled in looking at the individual company with regard to the market they operate in.

Through these combined efforts we are now able to offer a respected benchmark in relocation service provision, essential to both providers and clients alike. Over the coming years, we know that those members with the EuRA Quality Seal will become the acknowledged leaders in excellence in relocation against which all other providers will be measured.

Get Involved!

More Information

DQS have a dedicated team to support members choosing to go through this programme. They can provide all information about the programme including all of the relevant paperwork which can also be found on their website. Support is also available through the EuRA office.

DQS

All initial information and application forms can found on the dedicated EuRA Quality Seal website. 

Go to www.euraqs.com or
 click here.

For information, contact:

EuRA Quality Seal Service Team
eura@dqs.de
Natalia Campana
+49 69 954 27 457


EuRA

Contact the office for further information.+44 8700 726 727
Or email:
Tad Zurlinden
tad@eura-relocation.com
Dominic Tidey
dominic@eura-relocation.com
Maria Manly
maria@eura-relocation.com

Please Note:

Use of the EuRA Quality Seal logo is strictly controlled and is limited to EQS certified EuRA Members only.  For a copy of the EuRA Quality Seal Logo Policy, click here.