These webinars took place in May 2012
3 recordings are available free to all EuRA members and last approximately 1.5 hours each. For links to the recordings, contact us.
Cost:No cost to members
Martina Scharwey, KMS Consult
As part of the “Quality Seal” accreditation programme for EuRA Members, we will be running training webinars to help members to prepare to undertake the Quality Seal audit.
We STRONGLY recommend that if you are considering undertaking the EQS in the next year, that you attend these sessions. Building your Quality Manual in preparation for the audit and successfully implementing the KPI's is much more straightforward if you have undertaken this training.
These webinars will last for one and a half hours and will be delivered in three sessions over three days.
Our speaker is Martina Scharwey, our Project Manager for the EuRA Quality Seal programme and a leading expert in the implementation of quality standards.
The sessions will focus on the delivery of excellence within the relocation process and how best to prepare your processes to successfully achieve the EuRA Quality Seal.
1 - Introduction to the Quality Seal
2 - Glossary of Terms
3 - Quality Seal Content
4 - Success Factors
5 - How to get started
6 - Writing the Quality Manual
7 - Open Q&A Session
Once signed up, we will send delegates an invitation to join each seminar, 24 hours in advance as well as technical details about using the Webex online system. It is incredibly easy to use.
There is no charge for EuRA Members.