How it works
There is a comprehensive printable guide to the programme which outlines exactly how it works and what is involved in each module. To download a copy, click here.
Our primary trainer Dr Carmelina Lawton Smith introduces the programme in this short film.
What do I get?
- Certificates for each programme undertaken
- A final Certificate in recognition of successfully completing the CAM Programme of Relocation Coaching
- 50 MIM+ points for each Programme completed;
- A specially developed Managers' Toolkit to help reinforce the learning aims in the workplace;
- All reading, study and activity materials delivered via the Online Learning System.
CAM Programme 1
Module 1 - Introduction to Coaching and the GROW Model
Coaching is based on two principles; raising a persons’ awareness of what they can achieve and then enabling them to reach their goals. This module looks at the GROW model in the relocation context and helps relocation professionals to identify the needs of the client and work with them to get the best possible outcome.
Module 2
Coaching Skills
The relocation business relies on our exceptional communication skills. When working across cultures, be it with customers, suppliers or other business contacts, clear communication is a great asset. The aim of this module is to give delegates control over interactions to ensure they build effective working relationships with others.
Module 3 - Transactional Analysis Part One
Within the relocation industry we meet a variety of people and often work with challenging personalities irrespective of their culture or nationality. This module introduces the Transactional Analysis Ego States model which can be used to understand and manage interactions with individual clients.
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